Joanne Charlebois

Joanne Charlebois

CEO, Speech-Language & Audiology Canada

Joanne Charlebois has years of senior not-for-profit association experience and several years of high-tech experience. She has always applied innovation and technology to improve the member’s experience in the numerous associations with whom she has worked.

The Future Is Now: Leveraging Modern Technology to Increase Member Engagement and Create Operational Efficiencies

Friday, October 26
Time: 10:05 AM to 11:05 AM

There are so many trends and buzzwords today: cloud computing, big data, artificial intelligence, software as a service. As an association leader, how do you make sense of it all? And, most importantly, how can you effectively leverage technology to increase engagement and retention with your membership? This session will explore how Speech-Language & Audiology Canada SAC has adopted a modern approach to technology, and is leveraging a suite of software to better serve their membership, increase engagement, and provide internal efficiencies for their staff. Explore the pitfalls of the traditional approach to membership software and how you can future proof your association through a flexible technology strategy.

Learning Objectives

  • Explore today's technology landscape and approaching trends
  • Discover how and why to leverage data to make informed decisions
  • Discuss how to create a technology strategy aligned to your operational goals and the changing role of the IT manager


Manage Operations | Deliver Value to Members and Stakeholders